![]() In the unlikely event that your product is faulty, we will happily exchange it within 30 days, provided that you have notified us in writing within 14 days of receipt of the goods. Additional carriage charges may apply if goods are redelivered. We are happy to exchange a product within 14 days of purchase as long as the product has not been used. Please do not contact us about delivery of your kit before this time. (provided that we have received your order 14 working days before the start of your course, excluding Bank Holidays). In any event, your kit will be delivered no later than 7 days before the start of your course. We will endeavor to deliver your kit as soon as possible. VAT carriage charge applied to your order. Where your kit is designated for delivery to your college on a specified date, if we receive your order less than 3 days prior to this date your kit will be delivered to your home address and a £5.00 ex. ![]() College Kit DeliveryĬollege kits will be sent to the delivery address that is provided when the order is placed, (unless otherwise stated in the 'Kit Details' section on the order forms). The Scottish Highlands and Northern Ireland are excluded from online orders, however you can call 0345 6809 657 and place your order over the phone with a delivery charge.įor any queries, you can Contact Us by clicking here.ĭuring a Bank Holiday, online orders placed during the weekend will be dispatched on the following working week day. We ship throughout England, Scotland and Wales. If an item is out of stock our Customer Service Team will contact your with an estimated delivery date or a suggested alternative. Our aim is to dispatch all orders within 24 hours, subject to stock availability. *This excludes college kits, furniture, equipment and other bulky items for which delivery will be quoted at the time of ordering. ![]() VAT are subject to a delivery charge of £4.50 ex.
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